Privacy Policy

1. Introduction

At Nishaad Resorts, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or make a booking with us.

2. Information We Collect

We may collect the following information when you use our website or services:

Name, email address, and phone number
Address and identification details (as required for check-in)
Booking and payment details
Any information shared through inquiries or requests
Basic website usage data (such as IP address, browser type, and pages visited)

3. How We Use Your Information

Your information is used to:

Confirm and manage your reservations
Communicate booking details and updates
Provide customer support
Improve our services and guest experience
Share relevant offers or updates (only if you opt-in)

4. Sharing of Information

We do not sell or rent your personal information. Your data may be shared only with:

Trusted service providers (payment gateways, booking partners)
Government authorities, if required by law (e.g., guest registration requirements)

5. Data Security

We take reasonable measures to protect your personal information. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

6. Cookies & Website Tracking

Our website may use cookies to enhance your browsing experience and understand website usage. You can choose to disable cookies through your browser settings, though some features of the website may not function properly.

7. Data Retention

We retain your personal information only for as long as necessary to:

Complete your booking and stay
Comply with legal and regulatory requirements
Resolve disputes, if any

8. Your Rights

You may request to:

Access or update your personal information
Request deletion of your data (subject to legal requirements)

For any such requests, please contact us directly.

9. Third-Party Links

Our website may contain links to third-party platforms (such as booking partners). We are not responsible for their privacy practices, and we recommend reviewing their policies separately.

10. Children’s Privacy

Our services are not intended for individuals below 18 years of age. We do not knowingly collect personal data from minors.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

12. Contact Us

For any queries, please contact:
Nishaad Resorts, Naddi – Upper Dharamshala, Himachal Pradesh
📞 +91 94180 21707
📧 info@hotelnishaadresorts.com